Write to us about the work, not the emergency

What to include

• The URL you are writing about
• The fact you think is wrong, and the official source
• For photos: file, author, licence, and preferred credit line

Historic /ask_* addresses from the old site 301 to the FAQ. The questions can still be good. The medical and husbandry answers still do not belong in an inbox we cannot staff as a clinic.

What this inbox is for

Write when a listing has moved, a scientific name is stale, a photograph credit is wrong, a historic .htm path 404s, or you have a guest essay that already survives the photography ethic. Include the URL, the fact, and the official source.

The address is [email protected]. The form on this page uses Netlify Forms and goes to the same editorial inbox.

What this inbox is not for

It is not a rescue dispatch. Injured, orphaned, or displaced animals go to a licensed wildlife rescue organisation or the relevant state agency. Do not post the animal on social media for directions from strangers, and do not email this site a photograph of a joey in a towel expecting instructions.

It is not Parks Australia. It is not a state parks desk. It is not a zoo. It is not a permit office. It will not tell you how to keep a native animal, how to treat a snakebite beyond “call 000,” or how to find a secret platypus pool.

What to include

• The URL you are writing about
• The fact you think is wrong, and the official source (DCCEEW, IUCN, Parks Australia, a state parks page, the Atlas of Living Australia, or a published paper)
• For photos: file, author, licence, and preferred credit line
• For pitches: title, 200-word outline, bio, and how every photograph was made

If you found a broken classic path (/BILBY.htm, /ask_birds.htm, /THYLACINE.htm), send the exact address. URL fidelity is part of the rebuild.

After you write

We read corrections and pitches. We do not promise a live chat or a same-day listing change. Status lines on species pages are orientation — you should still verify the instrument before you publish.

Prefer to contribute a longer piece? Use the guest-post page first so the ethic is clear.

Response time and what happens to a pitch

Corrections to listing wording, broken .htm aliases, and photograph credits are read first. Guest outlines are read when they already include a first-paragraph answer and a method sentence for every image. We do not promise a same-day reply and we do not run a live chat.

If your note is about an injured animal, stop. Close this page. Call a licensed rescue organisation or the state wildlife agency. The form will not dispatch anyone.

If your note is about a ticket, a parade, or a ferry, write to the venue. We do not hold inventory. If your note is about a permit to keep a reptile, write to the state department. If your note is about a research permit, write to the agency that issues it.

The only domain this inbox speaks for is australianwildlife.com.au. We do not speak for Parks Australia, ZAA members, or Australian Wildlife Conservancy. We cite them because they are public.

What a good correction looks like

A good correction names the URL, quotes the sentence, and links the official source with a date. “Your koala page is wrong” is not a correction. “DCCEEW updated the instrument on [date]; here is the PDF” is a correction. Photograph credits need the file name, the author, the licence URL, and the preferred line. Pitches need an outline that already contains an answer. That is all this inbox is for. Everything else belongs with Parks, a rescue group, or a permit desk.

After hours

There are no after-hours. Rescue organisations have after-hours. Parks have duty numbers. This inbox has an editor. Write as if a person will read it on a weekday and then check a source. That is the only service level we claim.